Pay and Work Rights Enforcement Bodies

Find below a list of enforcement bodies.

Pay and work right complaints can be made via the online form:

Use the online form to complain about not being paid the National Minimum Wage, employment agencies, gangmasters or working hours. Complaints can be anonymous and made by third parties but are easier to investigate if they are made by the worker themselves. Also, workers can raise concerns via ACAS helpline: 0300 123 1100.

If workers are in situation of modern slavery and do not want to contact the Gangmasters and Labour Abuse Authority (GLAA) they can go to the police who also investigate modern slavery. There is also the modern slavery helpline: 08000 121 700.

Prepared to reopen: GBAC STAR Facility Accreditation Program launched


The Global Biorisk Advisory Council® (GBAC), a Division of ISSA, introduced its GBAC STAR™ facility accreditation program on cleaning, disinfection, and infectious disease prevention. It is the industry’s only outbreak prevention, response, and recovery accreditation. GBAC STAR establishes requirements to assist facilities with work practices, protocols, procedures, and systems to control risks associated with infectious agents, such as SARS-CoV-2, the virus responsible for COVID-19. Accreditation criteria and facility applications are now available at

» Read more

Battery maintenance and idle times

Batteries in cleaning machines need attention during downtimes like during the current pandemic. These instructions are crucial to keeping batteries alive.

Listen to the “Straight Talk” video, with battery experts Mike Best, Andy Riddle, and Tom Coyne, “Batteries That Fail” on YouTube or below:

Battery maintenance in cleaning equipment, such as battery-powered floor cleaning and vacuuming machines, is essential, and they still require attention to keep them alive during downtime.

» Read more

Tip Sheet: Clean and Disinfect for Coronavirus


Download the tip sheet, which provides recommendations for the cleaning and disinfecting commercial cleaning equipment used in the non-health care environment. These tips will help cleaning professionals prepare, respond and recover from the spread of the novel coronavirus (SARS-CoV-2), the virus that causes COVID-19 disease.

Download Tip Sheet


ISSA is here to help:

30 days of free education: ISSA’s Online Learning Institute

As your cleaning industry association, ISSA is here to help the community protect public health and promote the value of clean.

ISSA is offering a series of complimentary tools and resources to help you and your team respond and stay ahead of what’s next. We invite you to try a free, 30-day subscription* to the ISSA Online Learning Institute—ISSA’s digital learning platform—to access topical content to prepare your business and staff in the face of the pandemic. Your free subscription includes video and interactive content on cleaning for the novel coronavirus, special COVID-19 business continuity resources, health and safety topics, restroom care, and other online training for your cleaning-industry career path.

Learn more and subscribe


*Claim your free 30-day subscription by April 30, 2020. All complimentary subscriptions derived from this offer will expire 30 days after your signup date and no later than May 31, 2020. You may renew your subscription after your free offer expires for the prevailing rate posted here. Void where prohibited.

ICMMA appoints Andrew Dunning new Secretariat

Mainz, DE – 12 December 2019 – ISSA, the Worldwide Cleaning Industry Association, is pleased to announce that additional expertise has been sourced for the UK Industrial Cleaning Machine Manufacturers Association (ICMMA), to progress the member’s objectives and create further value.

ISSA looks forward to working with Andrew Dunning who will provide secretariat support from now on, taking over from Rob Shaw and Rachel Eastop.

New ICMMA Secretariat – Andrew Dunning

Andrew Dunning has been working many years for Numatic and he has over 20 years of experience in the UK cleaning industry. From the very beginning, Andrew has been a great supporter of ICMMA, most recently being the ICMMA representative for the British Cleaning Council (BCC). Through his expertise, commitment and integrity, Andrew has helped to build a solid foundation for ICMMA. “We are convinced that Andrew will tackle this new responsibility with the same passion and dedication he has displayed in the past. ISSA is truly happy that Andrew has decided to join our team,” states Regina Henrich, ISSA´s European Manager.

Speaking about his new appointment Dunning said, “Especially within the dynamics of Brexit, I am very much looking forward to take over the position of the ICMMA secretariat, working with familiar and loyal members and inviting new ones to represent and integrate ICMMA’s members’ interests in collaboration with the wider cleaning industry.”

The change in Secretariat was announced to the ICMMA members personally.

Speaking about the appointment Dianna Steinbach, ISSA’s Vice President of International Services, said “Andrew’s skill set, cleaning industry knowledge and long-standing relationships makes him a great champion to this group. Andrew will safeguard ICMMA’s members´ interests and help develop stronger value.”