Pay and Work Rights Enforcement Bodies

Find below a list of enforcement bodies.

Pay and work right complaints can be made via the online form:

Use the online form to complain about not being paid the National Minimum Wage, employment agencies, gangmasters or working hours. Complaints can be anonymous and made by third parties but are easier to investigate if they are made by the worker themselves. Also, workers can raise concerns via ACAS helpline: 0300 123 1100.

If workers are in situation of modern slavery and do not want to contact the Gangmasters and Labour Abuse Authority (GLAA) they can go to the police who also investigate modern slavery. There is also the modern slavery helpline: 08000 121 700.

Prepared to reopen: GBAC® STAR Facility Accreditation Program launched


The Global Biorisk Advisory Council® (GBAC), a Division of ISSA, introduced its GBAC® STAR facility accreditation program on cleaning, disinfection, and infectious disease prevention. It is the industry’s only outbreak prevention, response, and recovery accreditation. GBAC STAR establishes requirements to assist facilities with work practices, protocols, procedures, and systems to control risks associated with infectious agents, such as SARS-CoV-2, the virus responsible for COVID-19. Accreditation criteria and facility applications are now available at

» Read more

Battery maintenance and idle times

Batteries in cleaning machines need attention during downtimes like during the current pandemic. These instructions are crucial to keeping batteries alive.

Listen to the “Straight Talk” video, with battery experts Mike Best, Andy Riddle, and Tom Coyne, “Batteries That Fail” on YouTube or below:

Battery maintenance in cleaning equipment, such as battery-powered floor cleaning and vacuuming machines, is essential, and they still require attention to keep them alive during downtime.

» Read more

Tip Sheet: Clean and Disinfect for Coronavirus


Download the tip sheet, which provides recommendations for the cleaning and disinfecting commercial cleaning equipment used in the non-health care environment. These tips will help cleaning professionals prepare, respond and recover from the spread of the novel coronavirus (SARS-CoV-2), the virus that causes COVID-19 disease.

Download Tip Sheet


ISSA is here to help:

30 days of free education: ISSA’s Online Learning Institute

As your cleaning industry association, ISSA is here to help the community protect public health and promote the value of clean.

ISSA is offering a series of complimentary tools and resources to help you and your team respond and stay ahead of what’s next. We invite you to try a free, 30-day subscription* to the ISSA Online Learning Institute—ISSA’s digital learning platform—to access topical content to prepare your business and staff in the face of the pandemic. Your free subscription includes video and interactive content on cleaning for the novel coronavirus, special COVID-19 business continuity resources, health and safety topics, restroom care, and other online training for your cleaning-industry career path.

Learn more and subscribe


*Claim your free 30-day subscription by April 30, 2020. All complimentary subscriptions derived from this offer will expire 30 days after your signup date and no later than May 31, 2020. You may renew your subscription after your free offer expires for the prevailing rate posted here. Void where prohibited.

ICMMA appoints Andrew Dunning new Secretariat

Mainz, DE – 12 December 2019 – ISSA, the Worldwide Cleaning Industry Association, is pleased to announce that additional expertise has been sourced for the UK Industrial Cleaning Machine Manufacturers Association (ICMMA), to progress the member’s objectives and create further value.

ISSA looks forward to working with Andrew Dunning who will provide secretariat support from now on, taking over from Rob Shaw and Rachel Eastop.

New ICMMA Secretariat – Andrew Dunning

Andrew Dunning has been working many years for Numatic and he has over 20 years of experience in the UK cleaning industry. From the very beginning, Andrew has been a great supporter of ICMMA, most recently being the ICMMA representative for the British Cleaning Council (BCC). Through his expertise, commitment and integrity, Andrew has helped to build a solid foundation for ICMMA. “We are convinced that Andrew will tackle this new responsibility with the same passion and dedication he has displayed in the past. ISSA is truly happy that Andrew has decided to join our team,” states Regina Henrich, ISSA´s European Manager.

Speaking about his new appointment Dunning said, “Especially within the dynamics of Brexit, I am very much looking forward to take over the position of the ICMMA secretariat, working with familiar and loyal members and inviting new ones to represent and integrate ICMMA’s members’ interests in collaboration with the wider cleaning industry.”

The change in Secretariat was announced to the ICMMA members personally.

Speaking about the appointment Dianna Steinbach, ISSA’s Vice President of International Services, said “Andrew’s skill set, cleaning industry knowledge and long-standing relationships makes him a great champion to this group. Andrew will safeguard ICMMA’s members´ interests and help develop stronger value.”

The Industrial Cleaning Machine Manufacturers Association (ICMMA) appoints new Secretariat

Mainz, DE – 13 September 2018 – ISSA, the Worldwide Cleaning Industry Association, is delighted to announce additional support for the UK Industrial Cleaning Machine Manufacturers Association (ICMMA).

Rob Shaw and Rachel Eastop of Rob Shaw Associates will provide secretary support from now on, taking over from Hazel Langley. Rob has more than 14 years of experience providing scientific expertise on falls prevention to the UK regulator, the Health and Safety Executive (HSE), as well as commercial consultancy and training in the UK and overseas. Rachel has a strong professional background and proven track record of excelling in marketing and project management positions. Regina Henrich, ISSA European Manager, says, “Thanks so much to Hazel Langley for her dedication! She has always acknowledged the needs and concerns of all and promoted a positive, encouraging working environment. I’m also looking forward to working with Rob and Rachel now. Both will be a strong asset to the company, supporting and bringing out the best in the ICMMA team.”

Rob & Rachel cropped

New ICMMA Secretariat – Rachel Eastop and Rob Shaw

On stepping down from the role Hazel Langley said, “My involvement with ICMMA began in 2014 at a point when ICMMA’s membership had dwindled after a period of inactivity. With the support, commitment and funding of The Building Futures Group, along with the tenacity of Kevin Webb and Andrew Dunning of Numatic International, the ICMMA group was resurrected. New strategic collaborations and the incorporation of the robotics agenda meant the group has since become reinvigorated with new members and direction.”

Hazel cropped

Outgoing Secretariat – Hazel Langley

In 2016 the responsibility for oversight of ICMMA transitioned to the ISSA, a move that assured the group’s continuity and since then the UK’s Industrial Cleaning Machine Manufacturers Association has operated as a special interest group of ISSA.

Now, in order to progress the member’s objectives, additional Secretariat support has been sourced. Hazel adds, “I am delighted that the running and progression of ICMMA can be future-proofed by the appointment of Rob Shaw and Rachel Eastop. Their collective knowledge, skills, experience and contacts are so perfectly aligned to the group’s members objectives. They are well positioned to deliver on the current and future tasks required to continue to drive supply chain innovation to the cleaning industry.”

Speaking about their new appointment Rob said, Rachel and I are really excited about taking the ICMMA group forward and having already met with some of the members and listened to their agenda already are forming ideas to add value.”

The change in Secretariat was announced at the ICMMA Members Commercial and Technical Meeting which took place at Diversey on Wednesday, 5th September, in Northampton.

Taking the guesswork out of Estimation

Here at the Industrial Cleaning Machinery Manufacturers Association (ICMMA) we know that for our customers no two buildings are alike. No single cleaning method fits every situation. Cleaning estimating and work loading provides strategies and solutions for all cleaning professionals.

Our colleagues at the ISSA conducted a number of round-tables with commercial cleaning companies that indicated that this was a key area of training need.  So we are delighted to present a management course that looks at all the defined systems of costing for contracts. The course considers organisational structures, disciplines and benefits of each system, as well as how to motivate staff to increase performance,  quality walking surfaces and more.

All for just £475 for ISSA members or your customers registering before the 15th August, 2017. They can Register now

When:  21st September, 2017 Where:  Rubbermaid Commercial Products, Halifax Avenue, Fradley Park, Lichfield, WS13 8SS, UK

Here’s what you will learn:

Overview of all industry cleaning systems

How to reduce cost and increase quality

How to survive budget cuts

Work loading and labour efficiencies

Productivity rates and cleaning times

How to reduce turnover

Change management strategies

How to work load any facility

Don’t let your customers miss out on this invaluable workshop!  Please share so that they can Register Today.

Mike Bresnihan, Cleanfix UK, appointed at Chair of ICMMA’s Technical Committee

The Industrial Cleaning Machinery Manufacturers Association have appointed Mike Bresnihan as their new Technical Committee Chair.

Mike Bresnihan

Mike, currently Chief Operating Officer at Cleanfix UK, has over 20 years of experience in various operational roles across a range of industries including IT, Retail, Finance, Distribution, Engineering and Manufacturing and a strong track record of delivering key strategic and operational objectives for blue chip clients.

Mike said of his appointment

“I am passionate about all things operational and have a keen interest in robotics, innovation and the use of technology as a means to enhance the customer experience whilst driving profitability and productivity. These areas relevant to the cleaning industry as a whole and particularly to ICMMA members’. I am very happy to be able to help lead activities in these areas.”

Hazel Langley, ICMMA’s Secretariat, said of Mike’s appointment

“Mike’s interests, experience and proven ability to shape organisational strategy, rapidly understand business objectives, interpret technical requirements and demonstrate strong leadership capability are key to the current and future activities of ICMMA and we very much welcome his appointment as Chair.”

ICMMA’s Technical Committee is non-partisan and is constituted of Full and Associate Members with an interest in protecting and shaping policy and standards in order to encapsulate their collective interests as manufacturers. Anyone wishing to find out more about ICMMA, the Technical Committee or how they can be involved can contact Hazel through Twitter @ICMMAMembers, by emailing [email protected] or via website.

ISSA appoints new ICMMA Representative to the British Cleaning Council

Andrew Dunning, UK Distribution Manager for Numatic International has been appointed by ISSA as ICMMA’s British Cleaning Council (BCC) representative to fill the role recently vacated by Kevin Day, UK and Eire Country Manager for Fimap Spa.  Andrew will take up the role with effect from the next meeting taking place at the end of September 2016.


Andrew Dunning

On behalf of everyone who has been involved with ICMMA, we would like to thank Kevin Day for fulfilling the role of BCC and BCC(E) Representative for ICMMA and for reliably and regularly attending meetings at his own company’s time and expense and reporting back.

Speaking about the appointment Dianna Steinbach, ISSA’s Director for EMEA said “Andrew’s skill set, cleaning industry knowledge and long standing relationships make him a great fit to fill Kevin Day’s shoes as the BCC representative. Andrew will serve ICMMA’s members interests well, ensuring that ICMMA’s stake in the Council is well positioned to generate and respond to opportunities that membership of the BCC presents.”

Andrew said “I am very much looking forward to returning to the BCC, working with long standing associates and making new ones to represent and encapsulate ICMMA’s members’ interests in collaboration with the wider cleaning industry.”

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